Customer Service

Welcome to Turner Electric’s Customer Service Center. Place an order; request information on an existing order; communicate with your Sales Coordinator – 24 hours a day.

Quotation Request – Request price and delivery for standard or custom products. Complete our on-line form and e-mail to our Customer Service Department. Your Sales Coordinator will phone/fax/e-mail your quotation back to you.

Order Inquiries - If you know your order number you can open an inquiry as to order status, shipping date, etc.

Order Entry – Place an order for Switch products, motor operators and accessories. Requires an active account, approved credit and correct Turner catalog number. Catalogs available in Products.

Customer Suggestions – This is an open invitation to offer your comments on our Customer Service, Engineering performance, invoicing practices, sales support, etc. In short, whatever is on your mind. We promise to provide our initial response within 24 hours of receipt. Your comments and suggestions can only help us improve our performance.

Our Customer Service Department will be happy to quote on your next requirement for quality switching products. Complete the form below to forward your specifications to your Sales Coordinator. We will confirm your request with a telephone call, then complete… read more
Our Customer Service Department will be happy to investigate any detail of an open order. We will then forward that information to you by Fax, Phone or E-Mail. For security purposes, we need all the information requested in the following… read more
Our Customer Service Department will be happy to enter your order, following confirmation of your Purchase Order number by telephone. Then, we will provide written confirmation of the order by Fax or E-Mail. For security purposes, we need all the… read more
Since our acquisition in 2005 by the Actuant Corporation, Turner Electric has changed from the small, specialty-switch manufacturer to a performance-driven, LEAN manufacturing enterprise. Continually striving to improve the status quo, Turner is actively engaged in challenging our processes and… read more